For Shopify stores

Your Shopify store, answering in chat — and selling in it

Connect your store and your agent answers from your live catalog, looks up an order once the shopper has verified it, and shows products they can add to a cart and buy — without leaving the conversation.

See it in motion

From “show me some bags” to paid, inside Messenger

A real conversation, not a mock-up. Your catalog arrives as a swipeable carousel, the cart lives in the chat, and checkout happens on your own Shopify store. The same flow runs on WhatsApp, Telegram and your website widget.

  1. Your Shopify catalog, as a carousel

    Swipeable product cards with your photos, titles and live prices — the shopper browses without leaving Messenger.

  2. Add to cart in the conversation

    The card they swipe to is the one that goes in — and from there, adding, removing or emptying the cart works just by asking. It stays with the chat rather than on a site they have to find again.

  3. Open the cart to check it

    Line items and the subtotal in a view over the thread, before anything is paid for.

  4. Checkout on your own myshopify.com

    Tapping through — or just saying “checkout” — carries the cart to your Shopify checkout, and the confirmed order comes straight back to the chat.

A real Messenger conversation — your agent answers from your own catalog

What it does

Everything a shopper asks, answered by your store

One agent connected to your Shopify store — it browses, checks, recommends and sells, and keeps answering long after the order is placed.

Answers from your live catalog

Product details, price and availability come from your synced Shopify catalog, kept current by your store's own updates — so it never quotes a price you changed last week or offers something you stopped stocking.

Products as tappable cards

Instead of describing a product, it sends it: image, price and an add-to-cart button — as a swipeable carousel when there is more than one.

Checkout on your own store

The cart lives in the conversation and hands over to your own Shopify checkout, already filled in. Your payment methods, your taxes, your order in your admin.

Order lookup, only for the right person

It reads out an order once the shopper has proved it is theirs. A wrong contact and an order that never existed get the identical reply.

Shipping updates that come to them

Once a shopper opts in, status changes and carrier milestones arrive in the same chat — no tracking page to check, no email to miss.

Recommendations and a guided finder

It suggests what pairs with what from your own catalog, and can walk an undecided shopper through a few short questions to land on the right product.

After the order

From “where is my order?” to delivered, inside Telegram

A real conversation, not a mock-up. The agent checks who’s asking before it shares anything, reads live status from your Shopify store, then keeps the customer posted — shipping and delivery updates arrive on their own.

  1. Verified before anything is shared

    The agent asks for the order number and the checkout email or phone, and will not read the status out until they match.

  2. Read live from Shopify

    Payment status, fulfillment status and the order total as they stand right now — not a promise to look into it.

  3. One tap to subscribe

    The shopper opts into updates for that order without handing anyone a second address to manage.

  4. Shipped and delivered arrive on their own

    The follow-ups land in the same chat later, with nobody on your team sending them.

A shop inside the chat

Your Shopify catalog, browsable without leaving Telegram

The catalog that answers questions is also a storefront: your products, prices and photos across collection pages, opened from the bot’s menu — and checkout still happens on your own Shopify store. The same storefront serves a Messenger Page too.

  1. Nothing to install

    The shopper opens it from the bot’s menu and it rises over the conversation. No download, no browser tab, no outside link they have to trust first.

  2. Stocked from your catalog

    Your own products, prices and photos across collection pages that swap from the bottom tabs — and kept in step as your store changes.

  3. Questions about any product

    “Ask about this” opens a chat scoped to that one product, answering from live price and stock rather than a description written months ago.

  4. Checkout stays on your store

    Add to cart, pay at your own Shopify checkout, and the confirmation lands back in the same thread.

Setup

Selling in the chat in three steps

No theme edits, no plugin, no developer.

  1. 1

    Create your app in Shopify

    A guided walkthrough in Cuneiform shows you exactly what to click in your Shopify admin. Read-only permissions — nothing that can change your store.

  2. 2

    Paste two credentials

    Copy the Client ID and Client Secret into Cuneiform and your store is connected. About five minutes, start to finish.

  3. 3

    The rest is managed for you

    Your store gets its own agent, your catalog stays in sync, and an in-bot storefront is built from it — then it starts selling on your connected channels.

Grounded, not guessed

Answers your store can stand behind

The agent reads out an order only after the shopper has proved it is theirs. If they then opt in, the shipping updates that follow land in the same conversation — on Telegram, WhatsApp, or Messenger. Stock and price come from your synced catalog, kept current by your store's own updates.

6
order-status update types, including 4 carrier milestones
0
order details revealed before a shopper verifies
Opt-in
from the shopper before a single update is sent
Seconds
typical lag for a stock-only change to reach the agent

Ready to start

Assistants built on your Shopify store

Shopify Store Assistant

Connect Shopify — your assistant answers “where’s my order?”, recommends products, and closes the sale in chat. Live on your website, Telegram, WhatsApp, and Messenger.

Shoppable Chat Assistant

Your Shopify or WooCommerce products, sold right inside the chat — product cards, cart, and checkout on your website, Telegram, WhatsApp, and Messenger.

In-Bot Storefront

A branded mini-shop inside Telegram or Messenger, stocked from your Shopify or WooCommerce catalog — browse, cart, and order without leaving the app.

Start selling in the chat

Put your Shopify store where the conversation already is

Connect your store in about five minutes, and your agent answers from your live catalog, looks up verified orders, and takes shoppers to checkout — in the chat they are already in.