Google Chat

Google Chat that actually reads your documents

Share a document in a Space and the bot answers from it — with citations — then remembers it for the whole team. It also reads full thread history, routes to the right specialist per Space, and stays inside your verified Workspace domain. Installed from the Google Workspace Marketplace like any other app.

See pricingRead the setup guide

See it in motion

Drop a doc in a Space, get a cited answer

Watch a teammate share a document in a Space and the bot answer from it — with a pointer to the exact source, and honest when something isn't there.

Cuneiform Chat (Workspace helpdesk)

Connect Google Chat after you sign up

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Connect Google Chat after you sign up

No model training
Tenant-isolated
Encrypted at rest
Server-enforced RBAC
Audit-logged
Data wiped on request
Workspace-domain-verified

What you get

  • Drop a document, get cited answers

    Share a PDF, DOCX, PPTX, TXT, or Markdown file in a DM or Space and ask about it. The bot answers from the document and names its source, so your team can trust every answer.

  • Space Knowledge Base

    Every document shared in a Space is remembered and added to a living knowledge base. Ask about any of them in any thread — the bot answers from the whole collection, not just the latest upload.

  • Thread history awareness

    A Space manager runs /connect once and the bot gains full conversation history. It reads what the team discussed before responding — no more repeating context.

  • Different experts for different Spaces

    Assign different AI agents to different Spaces. HR gets the policy expert, IT gets the troubleshooter, Sales gets the product specialist — one integration, many specialists.

  • Domain-verified security

    Only your organization can access your bot — verified through your company domain. Enterprise-grade isolation, no unauthorized external access.

  • Workspace Marketplace app

    Install from the Google Workspace Marketplace like any other Workspace app. Standard admin deployment — no custom webhooks, no code.

View on Google Workspace Marketplace
New

One assistant, every team's documents

The same Workspace-native helpdesk works across your whole organization — point it at each team's Spaces and documents and it answers from them, in Google Chat.

  • IT — onboarding docs, device setup, and access requests, answered from the source
  • HR & People — policies and benefits, cited straight from the handbook you shared
  • Legal — contract and policy lookups grounded in the documents in the Space
  • Ops — runbooks and process docs, on tap without the thread archaeology

Explore other channels

Telegram

Telegram, with the storefront your customers expect

Messenger

Messenger, with a real storefront inside the chat

Slack

Answers your team needs, right inside Slack

WhatsApp

Your AI agent, on the app your customers already use

What makes it different

A Workspace helpdesk that reads your documents, not a generic bot

Most Google Chat bots answer from the open internet or a canned reply. This one answers from the documents your team shares, stays inside your verified Workspace domain, and tells you when it doesn't know.

    Cited answers from your own docs

    Share a PDF, DOCX, PPTX, TXT, or Markdown file in a Space and ask about it. The bot answers from that document and names its source, so your team can verify rather than take it on faith. In-chat document attachments are a paid-plan capability.

    A Space Knowledge Base that grows

    Every document shared in a Space is remembered and added to a living knowledge base. Ask about any of them in any thread later — the bot answers from the whole collection, not just the latest upload.

    Workspace-domain-verified

    Only your organization can reach your bot — scoped to your verified company domain, with consumer Gmail accounts rejected. The isolation is a practice we enforce, not a certification we claim.

    Installs from the Workspace Marketplace

    Deploy it from the Google Workspace Marketplace like any other Workspace app — standard admin rollout, no custom webhooks and no code to maintain.

Grounded in your documents and knowledge

The assistant answers from the knowledge you've uploaded and the documents your team drops in a Space — not the open web — and links the source so people can check it. Grounding on your uploaded knowledge works on every plan; in-chat document attachments are a paid-plan capability. When the answer isn't there, it says so and offers to bring in a person, instead of inventing one.

Bring answers to where your team already works

Put a Workspace helpdesk in Google Chat

Install from the Workspace Marketplace, point the assistant at your Spaces and documents, and let your team get cited, source-linked answers without leaving the thread.