Shopify Store Assistant
Connect Shopify — your assistant answers “where’s my order?”, recommends products, and closes the sale in chat. Live on your website, Telegram, WhatsApp, and Messenger.
Agents that act, not just answer
AI chat agents that runyour support, sales, store, and knowledge work.
Cuneiform Chat turns your docs, data, website, and Shopify or WooCommerce store into AI agents that answer for your customers and your staff — and hand off to a person when the answer needs one. On the seven channels you already use.
Start free · Full access · No credit card
WooCommerce Store Assistant
Connect WooCommerce — order questions answered, products recommended, sales closed in the conversation. Live on your website, Telegram, WhatsApp, and Messenger.
Shoppable Chat Assistant
Your Shopify or WooCommerce products, sold right inside the chat — product cards, cart, and checkout on your website, Telegram, WhatsApp, and Messenger.
Customer Support Assistant
Answers customer questions instantly, day and night, straight from your help docs — fewer repeat tickets, happier customers. Live on your website, WhatsApp, and Messenger.
Website Assistant
Just give it your website address — it learns every page and starts answering visitor questions. Nothing to write, nothing to upload.
Sales Assistant
Never miss a lead — qualifies prospects with smart questions and guided forms, then points them at the right product, 24/7. Live on your website, WhatsApp, and Messenger.
Technical Support Engineer
Resolves integration errors and how-to questions with step-by-step troubleshooting grounded in your docs and API references. Live on your website, Google Chat, and Discord.
Knowledge Base Concierge
Feed it your documents — even thousands of pages — and get a concierge that answers naturally, accurately, instantly. Live on your website, Google Chat, and Telegram.
Shopify & WooCommerce
Your store powers the conversation. On every channel.
Connect Shopify or WooCommerce and your agent answers with your live catalog, orders, and inventory — everywhere your customers already chat. Your store stays your store; Cuneiform is the conversation layer on top.
From first question to paid order
Live product Q&A and in-stock answers from your real catalog, a hand-off to checkout on your own store, and the order confirmed back in the chat.
It answers from your real catalog
A shopper asks for watches under $500 and gets in-stock products back — live prices, sale prices beside the old ones, straight from your store.
The cart fills up in the thread
Add to cart is a button on the product — or the shopper just asks, and adding, removing and reviewing all work in plain words. The cart belongs to that conversation, with a running subtotal, and there is nothing to install.
Checkout happens on your store
Tapping through — or simply saying “checkout” — opens your own checkout with the cart already in it, so payment, tax and shipping stay exactly where they are today.
The order lands back in the chat
The confirmation arrives in the same thread the shopper started in — which is where every follow-up question will arrive too.
"Where's my order?" — answered instantly
Order-status questions are 30–50% of support volume. Your agent looks up the order, verifies the shopper, and replies with the real status — then keeps them posted with opt-in shipping updates.
It checks who is asking
Before it reads anything out, the agent asks for the order number and the email or phone used at checkout.
A wrong answer is refused
Details that don’t match get turned away. Order status is customer data, so the check is real rather than a formality.
Then live status, not a guess
Once verified: payment status, fulfillment status and the order total, read from your store at the moment of asking.
And it keeps them posted
One tap subscribes the shopper, and the shipped and delivered messages arrive on their own in the same thread.
A storefront that lives inside the chat app
An in-bot storefront built from your catalog in minutes — branded, browsable, and kept in sync as your store changes. No app install, no site visit.
Your channels. Your store. One agent.
- Store-native AI lives inside a single storefront and answers only there.
- Cuneiform brings your Shopify or WooCommerce catalog to Telegram, WhatsApp, Messenger, your website, and more — read-only and secure, so checkout always happens on your store.
Every plan — including the free trial — ships the WooCommerce and Shopify integration. You pay for usage, not features.
Agent Forms
The agent reaches for a form
The agent decides when a form fits and hands one over seamlessly, the customer fills in the form without leaving the thread, and the answers/product preview come straight back as a recommendation.
The agent offers it
A question comes in and the agent decides a form fits, so it sends one as a card in the thread instead of asking twenty questions in a row.
One tap, and it opens in the chat
No link to a landing page and nothing to install — the form rises over the conversation the customer is already in.
Seven screens, filled in place
Choices, a photo upload and an email address at the end — each screen shaped by what has already been answered.
The answers do something
Submitting drops the customer back into the chat, where the agent uses what it just learned. Here, that is a product match.
What we've shipped
Where things stand today
A snapshot of what's running right now.
7
channels live
176+
auto-detected languages
4
cloud storage providers
15+
file formats supported
The real agent stack
Every piece that makes an agent work. Nothing you don't need.
Shopify & WooCommerce
Connect your store and your agent answers from your live catalog, orders, and inventory — on Telegram, WhatsApp, Messenger, and your website widget.
In-bot Storefront on Telegram
A multipage product catalog, per-product AI chat, and in-chat ordering — right inside Telegram.
Agent Forms
Your agent hands customers a real form mid-chat — on WhatsApp, Telegram, Messenger, or your website widget — for bookings, applications, or orders, and reads the answers back.
Developer REST API
Ingest knowledge, manage agents, and run your chatbot from your own code — API keys, scopes, and per-org rate limits.
Live playground
Chat with your agent, inspect RAG hits, tweak the prompt, rerun — all without touching production.
Where your agent goes live
Meet your customers where they already are
One agent, one knowledge base, one inbox — connected to the apps your customers and your team already open every day. Every channel is included on every plan, including the free trial.