WhatsApp

Your AI agent, on the app your customers already use

Connect a WhatsApp Business number and your agent picks up the conversation — answering questions, qualifying leads, and collecting structured data without anyone leaving the chat. When the moment calls for it, it can hand over a native multi-screen form. Available on all paid plans.

See pricingRead the setup guide

See it in motion

From question to native form, in one chat

Watch the agent answer from your knowledge base, hand over a native WhatsApp form, and confirm — exactly how a customer would see it.

Your agent on WhatsApp

Connect your own WhatsApp Business number

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Connect your own WhatsApp Business number

What you get

  • Your agent answers on WhatsApp

    Connect your WhatsApp Business number and the agent replies in the thread your customers already use — grounded in your knowledge base, with human handoff when a conversation needs a person. No new app to install.

  • Native forms when it counts

    When the conversation calls for structured data — a booking, an application, a quote — the agent can hand over a native multi-screen form right in WhatsApp, then keep chatting. That's Agent Flows.

  • A person steps in when it matters

    When a conversation needs a human — a sensitive question, an edge case, a VIP — your team takes over in the same WhatsApp thread, with the full history in front of them. The agent steps aside and picks back up afterward.

See the full Agent Flows feature

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How replies work on WhatsApp

Your agent picks up the moment a customer messages you

WhatsApp lets businesses reply freely for 24 hours after each customer message — so the moment someone writes in, your agent is there, around the clock, answering and collecting what it needs. It's a responsive assistant for the people who reach out to you, not a tool for blasting unsolicited messages.

What makes it different

Not a chatbot script — your agent, doing real work in the chat

Most WhatsApp bots fall back to a menu the moment a question goes off-script. This one answers from your own knowledge, collects what it needs with a native form, and knows when to bring in a person.

    Answers your customers can trust

    Every reply is grounded in your own knowledge base — your docs, your policies, your catalog. When the agent doesn't know, it says so and offers a handoff instead of inventing an answer.

    Collect what you need, without anyone leaving the chat

    A booking, an application, a quote request — the agent hands over a native multi-screen WhatsApp form and keeps the conversation going. No website redirect, no dropped thread.

    A person steps in when it matters

    Sensitive questions and edge cases route to your team in the same thread, full history attached. The agent handles the volume; your people handle the moments that count.

Meet your customers where they already are

Put your AI agent on WhatsApp

Connect a WhatsApp Business number, point the agent at your knowledge base, and let it answer, collect, and hand off — all in the chat your customers already use every day.